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When we talk about CRM for social networks, I can think of at least three main reasons to have the best performance in your business and a thousand more to avoid misleading internet reviews when defining criteria that help find the ideal one. Are you afraid of not knowing how to choose? We bring you a list of CRM integrated with WhatsApp and other relevant channels for your sales. Are you ready? This is what the best CRM for social networks looks like social media icons Although finding the best CRM for social networks will depend on the service channels with which you work and the needs of your business.
There are a series of basic functions that this type of tools must have to ensure that your clients are satisfied with the service. that is provided to them by social media. Which are? Here we summarize them Offers a customer history A CRM for WhatsApp, Facebook and Instagram should help you eliminate the old habit of saving your clients CU Leads information in an Excel sheet and that will never happen if it does not offer you the client history function. With it, you will be able to have a base that pulls and organizes correctly and in the same place, the valuable data that you collect daily in your conversations on social networks.

With this valuable information you will be able to enhance your sales force and service channel, offering everything from personalized service to offers and promotions for each type of customer. It is ideal that this data is available to your team of agents. It has a multi-agent system To enjoy this function it is essential to have a CRM integrated with WhatsApp , since there are hundreds of chats that arrive - or will arrive very soon - daily to your business, how can you offer fast, personalized and efficient attention to all of them? Allowing +10 agents to connect simultaneously to your company's line.
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